Privacy Policy

Last Updated: November 2024

Saga-dawn is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Complete enquiry forms on our website
• Request a consultation or quote
• Subscribe to our communications
• Engage us for planning services

This information may include your name, email address, postal address, organisation name, and details about your planning project.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process and manage service engagements
• Send relevant communications about our services
• Improve our website and service offerings
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in delivering our services (subject to confidentiality obligations)
• Professional advisors such as lawyers and accountants
• Government authorities when required by law
• Other parties with your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Retention Period

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related information may be retained for the duration of our professional obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Saga-dawn
42 Riverside Terrace
Brisbane QLD 4000
Australia
[email protected]